Out of water? Emergency well pump repair
Twin media tanks and filter on a basement wall with blue supply lines

Water treatment

Getting rid of the rotten-egg smell in well water

End the rotten-egg smell with oxidation and filtration chosen for your source.

Hydrogen sulfide gas gives well water a smell like rotten eggs. It can come from the ground itself, from sulfur-reducing bacteria in the well or plumbing, or from a water heater whose magnesium anode is feeding bacteria. The cause matters, because the fixes are different.

A quick test tells us a lot. If the smell is in cold water too, the source is the well. If it only shows up on the hot side, the water heater is the suspect and sometimes swapping the anode rod for an aluminum or zinc type, then disinfecting, is all that is needed. When sulfur is truly in the supply, we use an oxidizing filter, aeration, or chlorine feed followed by carbon, sized by how much sulfide the water carries.

Sulfur often travels with iron and manganese, which can foul sulfur media, so we test for them and plan the sequence together.

How to narrow it down

  • Smell at every cold tap: likely the well
  • Smell only from hot water: likely the heater
  • Blackened silverware or tarnished copper
  • Smell worse after the water sits unused
  • Slimy buildup in toilet tanks or fixtures
Tall treatment tank with brine tank in an unfinished basement
Tidy install with pressure tank, filter tank and brine tank

How it works

What happens, step by step.

  1. STEP 1

    Find the source

    Cold versus hot, at the well versus inside the house.

  2. STEP 2

    Disinfect first when needed

    A well or heater disinfection to rule out bacteria.

  3. STEP 3

    Install treatment

    Oxidizing media, aeration or chlorine and carbon, whichever suits the sulfide level.

  4. STEP 4

    Service

    Backwash and media checks on a regular cycle.

Check the water heater anode

If only the hot water smells, the cheapest fix may be an anode swap and a heater flush rather than a whole treatment system.

Questions

Common questions about sulfur and odor removal.

Do not see yours? Call (800) 696-9355 and ask.

Serving towns including Alfred, Alton, Arundel, Ossipee, Berwick and more.

Is sulfur water unsafe?
At the levels that cause the smell it is mainly a nuisance, but bacteria that produce it should still be dealt with.
Will a carbon filter fix it?
Only for light odors. Stronger sulfur loads overwhelm carbon quickly.
Why did the smell start suddenly?
Changes in the well, a drop in water level, new pump work or a disturbed heater can all trigger it. A test narrows it down.

Not sure what is in your water?

Start with a test. We will explain the results in plain language and only recommend what the numbers support.

CALL