How often should I test my well water?
Test for bacteria, nitrate and nitrite every year. Test for arsenic, radon, uranium, hardness, iron and pH at least once, then every few years or after any change to the well, the pump or the land around it.
What should be on my first test?
Bacteria, nitrate, pH, hardness, iron, manganese and arsenic make a good baseline. Add radon and uranium for bedrock wells, and PFAS if you want to know for sure.
My water looks fine. Do I still need to test it?
Yes. Arsenic, radon, PFAS, bacteria and nitrate have no visible sign. Clear water is not proof of safe water.
How do I know whether I need a softener, a filter or both?
The test decides. Hardness calls for a softener, iron and sulfur call for oxidizing filtration, and low pH calls for a neutralizer. Many wells need more than one.
Do you service equipment you did not install?
Yes. We service filters, softeners and UV units regardless of who installed them.
How often does treatment equipment need service?
Most systems should be looked at once a year. Heavy iron, large households and arsenic or PFAS media may need attention more often.
I am out of water. What do I do?
Call us right away. Emergency well pump repair is a core part of our work. If the pump is running and no water is coming, switch it off at the breaker until we arrive.
My pump keeps turning on and off. Is that serious?
Rapid cycling usually points to a waterlogged pressure tank or a bad precharge. It wears out the pump quickly, so it is worth fixing early.
Do you drill wells?
Yes, we drill wells in Maine and New Hampshire, install the pump and tank, and test the water afterward.
What does hydrofracturing do?
It uses controlled water pressure to widen existing fractures in bedrock so a low-yield well can produce more.
Do you work in New Hampshire?
Yes. We serve Alton, Rochester, Ossipee and Windham, and other New Hampshire towns, along with southern Maine.
Can I buy salt from you?
Yes. We deliver salt and fill the brine tank. See the Specials page or call for current details.
I am buying a house with a well. What should I do?
Get a water test and a flow test, and ask for the pump, tank and treatment equipment to be checked. The results tell you what the house will cost to keep running.
Will you tell me if I do not need treatment?
Yes. If your results are fine, we will say so.
Not sure what is in your water?
Start with a test. We will explain the results in plain language and only recommend what the numbers support.