Holiday hours: we are closed Monday, November 23 through Friday, November 27 for Thanksgiving week. Regular hours resume Monday, November 30. (800) 696-9355

Out of water? Emergency well pump repair
Two Atlantic Water service trucks parked on a lawn

Wells and pumps

Well pump repair, including no-water emergencies

Fast diagnosis and repair when the water pressure drops or the pump quits.

A pump that fails is not always a dead pump. Plenty of calls end with a new pressure switch, a replaced check valve, a corroded splice or a tank that needs recharging, and those cost far less than a new pump. Our first job is working out what actually went wrong.

We carry common parts on the truck so that many repairs happen on the first visit. When the pump itself is finished, we pull it, check the drop pipe and wire, and let you know whether it is worth repairing or time to replace. If a pump has to come out, we inspect it, because the way it failed tells us whether the cause is electrical, mechanical or something about the well.

If you are out of water right now, call first and skip the form.

Inside the well

What is down the hole

Cross-section of a drilled well and pump systemSoilBedrockWell capSteel casing, seated in bedrockWater levelSubmersible pumpPitless adapter and buried linePressure tank and switch
Cross-section of a drilled well and pump system

Call us if you notice

  • A sudden loss of water or pressure
  • A pump that hums but does not pump
  • Rapid on-off cycling at the tank
  • Sand or sediment appearing at taps
  • A tripping breaker or a dark pressure gauge
Multiple treatment tanks in a stone-walled basement
Filter, softener and brine tank in a garage utility area

How it works

What happens, step by step.

  1. STEP 1

    Troubleshoot

    Breaker, wiring, switch, tank, then the pump.

  2. STEP 2

    Pull if needed

    Remove the pump, inspect the pipe, wire and splices.

  3. STEP 3

    Repair or replace

    We give you both options with honest numbers.

  4. STEP 4

    Restore and test

    Pressure, flow and run time confirmed.

Why pumps fail early

Short cycling from a bad pressure tank, low water levels, and power surges are the common culprits. Fixing the cause matters as much as fixing the pump.

Questions

Common questions about well pump repair.

Do not see yours? Call (800) 696-9355 and ask.

Serving towns including Limington, Saco, Scarborough, Shapleigh, Standish and more.

Can you come the same day?
We make emergency pump calls a priority and will tell you the earliest we can be there when you call.
Is it better to repair or replace?
If the pump is old and has been pulled before, replacement usually costs less over time. A failed switch or check valve is a simple repair.
Should I turn the breaker off?
If the pump is running and no water is coming, switching it off protects it until we arrive.

Not sure what is in your water?

Start with a test. We will explain the results in plain language and only recommend what the numbers support.

CALL