Out of water? Emergency well pump repair
Atlantic Water service van with logo and phone, close view

Wells and pumps

Well pump replacement, done as a system check

Pull the old pump, inspect the well pieces, and set a new one that fits.

Replacing a pump is a good time to inspect everything attached to it. The old one comes up on its drop pipe, and the condition of the pipe, the wire and the splices tells us what else is worth replacing while the well is open. Reusing old wire or a cracked pipe to save a bit of money is a good way to be back here in a year.

We select the replacement from what the old pump was doing, including whether it was the right size to begin with. If it short cycled, ran dry or was always undersized, we correct that rather than copy it. We then check the pressure tank and switch, reset the controls and confirm that flow and pressure are what they should be.

A pump replacement is usually a same-day job, and a dead pump is a good reason to call early in the day.

Inside the well

What is down the hole

Cross-section of a drilled well and pump systemSoilBedrockWell capSteel casing, seated in bedrockWater levelSubmersible pumpPitless adapter and buried linePressure tank and switch
Cross-section of a drilled well and pump system

Replace rather than repair when

  • The pump is old and has failed more than once
  • The motor is drawing high amps or tripping the breaker
  • Flow has dropped steadily over months
  • The drop pipe or wire shows damage
  • You are adding fixtures and need more output
Black treatment tank with cartridge housing
Softener, filter and UV light on an insulated wall

How it works

What happens, step by step.

  1. STEP 1

    Pull and inspect

    Pump, pipe, wire, splices and torque arrestor.

  2. STEP 2

    Choose the replacement

    Sized to the well and the household.

  3. STEP 3

    Reinstall

    New pump with fresh splices and safety line.

  4. STEP 4

    Test

    Amp draw, pressure, flow and cycling.

Ask what killed the last one

A replacement that does not address the failure cause is a short-term fix. We tell you what we found.

Questions

Common questions about well pump replacement.

Do not see yours? Call (800) 696-9355 and ask.

Serving towns including Gorham, Gray, Norway, Alfred, Alton and more.

Can I keep my old pressure tank?
If it holds a proper precharge and is the right size, usually yes. We test it.
Will water be off long?
Typically for part of a day. We will give you an estimate on arrival.
Do you recommend a certain brand?
We choose by the application. Brand matters less than correct sizing and installation.

Not sure what is in your water?

Start with a test. We will explain the results in plain language and only recommend what the numbers support.

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